Jeffybet Privacy Policy

At Jeffybet Online Casino, we take your privacy seriously and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit jeffybet.com, register an account, or use the Jeffybet casino app. By accessing our site or using our services, you confirm that you have read and understood this policy.

Information We Collect

When you create an account with Jeffybet, log in through the Jeffybet casino login page, or use any of our services, we collect various categories of personal information to verify your identity, process transactions, and comply with our legal obligations as a licensed operator.

• We collect your full name, date of birth, residential address, email address and phone number upon registration
• We gather identification documents and proof of address for KYC verification before any withdrawal is processed
• We record your payment details, including Interac transfers and cryptocurrency wallet addresses used for deposits and withdrawals
• We track your gaming activity, including bets placed, games played, bonuses claimed and loyalty points earned, to improve our services and calculate rewards such as Daily Cashback
• We log technical data such as your IP address, device type, browser information and login timestamps every time you access Jeffybet login
• We collect communication records when you contact our support team via live chat or email

Information We Do Not Collect from Restricted Jurisdictions

We do not knowingly provide our services to residents of Australia, Austria, the Comoros, France, Germany, the Netherlands, Spain, the United Kingdom, the United States, or any FATF-blacklisted country. If we discover that a registered account belongs to a resident of a restricted jurisdiction, we reserve the right to suspend the account and request further verification.

How We Use Your Information

We use the information we collect for legitimate business purposes connected to operating Jeffybet Online Casino safely and in accordance with our licence issued by the Anjouan Offshore Financial Authority.

• We use your data to verify your identity and prevent fraud, money laundering and underage gambling
• We use your contact details to send transactional notifications, such as confirmation of deposits, withdrawals, and the status of your Jeffybet casino bonus
• We use your gaming history to calculate loyalty points, cashback and eligibility for promotions such as the Wheels of Fortune rewards
• We use your data to respond to support requests submitted through [email protected]
• We may use your information to send marketing communications about new Jeffybet casino app features, bonuses or promotions, unless you have opted out
• We use aggregated and anonymised data for internal analytics to improve our platform and game offering

Legal Basis for Processing

We process your personal data on the basis of contractual necessity, to provide the services you request when you register and play at Jeffybet. We also process data to comply with our legal obligations under Anjouan gaming law, including anti-money laundering and responsible gambling requirements. Where applicable, we rely on your consent for marketing communications, which you may withdraw at any time.

How We Share Your Information

We do not sell your personal data to third parties. However, we may share your information in the following circumstances:

• We share data with payment processors, including those handling Interac and cryptocurrency transactions, to complete your deposits and withdrawals
• We share data with our game providers, such as Pragmatic Play, Evolution Gaming, Novomatic, Amusnet, BGaming, OneTouch, Spinomenal and Turbo Games, as necessary to operate the games you play
• We may disclose your information to regulatory authorities, law enforcement or courts where required by law or where we believe disclosure is necessary to prevent fraud
• We may share data with our referral programme partners when you participate in the Jeffybet referral scheme
• We may share data with professional advisors, auditors or service providers who assist us in running our operations

Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember your preferences, and understand how you use Jeffybet casino services. Cookies allow us to keep you logged in, measure site performance, and tailor promotional content. You can manage your cookie preferences through your browser settings, although disabling certain cookies may affect your ability to use some features of our site.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterward to meet our legal, accounting and regulatory obligations. Transaction records, KYC documents and communication logs are typically retained for several years after account closure, as required under Anjouan gaming regulations. Once retention is no longer necessary, we securely delete or anonymise your data.

Data Security

We implement technical and organisational measures designed to protect your personal information from unauthorised access, alteration, disclosure or destruction. These measures include encryption of sensitive data, restricted access controls, and regular security reviews. Despite our efforts, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We aim to honour these rights wherever reasonably possible.

• You have the right to request access to the personal data we hold about you
• You have the right to request correction of inaccurate or incomplete information
• You have the right to request deletion of your data, subject to our legal retention obligations
• You have the right to object to or restrict certain types of processing, including marketing communications
• You have the right to request a copy of your data in a portable format

To exercise any of these rights, please contact us at [email protected] or [email protected], and we will respond within a reasonable timeframe.

Self-Exclusion and Responsible Gambling Data

If you request self-exclusion through live chat or email, we will process your request within 24 hours and retain relevant records to ensure the exclusion is enforced consistently across our platform. We use this data solely to uphold our responsible gambling commitments and will not use it for marketing purposes.

International Data Transfers

As a company registered in Belize and licensed in Anjouan, we may transfer and process your data in jurisdictions outside your country of residence. We take reasonable steps to ensure that any such transfer is conducted in accordance with applicable data protection standards.

Children's Privacy

Jeffybet Online Casino is intended exclusively for individuals who are of legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Continued use of our services after any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy, how we handle your data, or wish to exercise your rights, please reach out to our support team at [email protected], or contact our legal department at [email protected]. We are here to help and will respond to your enquiry as promptly as possible.